Last updated: September 02, 2025
At Stylapew, we design shipping around solid-wood furniture: easy to understand, securely packed, and price-transparent. Many pieces are heavy; each carton uses thick outer boards, dense foam, and corner guards. Larger items are strapped and labeled “This Side Up.” Orders move through trusted parcel networks or specialist furniture freight partners. From checkout to delivery, Stylapew shows a clear cost, a realistic timeline, and careful handling at every step.
Alongside furniture, Stylapew also offers apparel and small lifestyle goods. Fashion items ship in protective mailers or cartons and typically move faster through parcel networks. With mixed carts (furniture + fashion), items may ship in separate boxes or from different facilities at no extra charge.
Where we ship
Stylapew ships to the United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, and Portugal.
We do not deliver to P.O. Boxes, APO/FPO/DPO addresses, or certain remote territories (for example: Puerto Rico, Guam, the U.S. Virgin Islands, and select outlying island regions in Europe and Australia). A street address (home or business) is required for proper handling of solid-wood items.
If your address is outside the countries above, has vehicle restrictions, or involves difficult stairs/elevators, please contact Stylapew before ordering so we can confirm options and any extra services.
Carriers & service levels
Depending on destination, parcel size/weight, and network capacity, Stylapew uses UPS, FedEx, USPS (for select small U.S. parcels), and DHL Express for international routes to the UK, France, Germany, Spain, Italy, Belgium, Portugal, Australia, and Canada.
Furniture / large or heavy items (e.g., solid-wood tables) may ship by LTL freight with a liftgate for curbside delivery (driveway/curb only—no in-home placement). Freight carriers typically call or text to set a delivery window. Shipments may be palletized and shrink-wrapped for protection.
Some high-value shipments may require an adult signature in the U.S., UK, France, Germany, Spain, Italy, Belgium, Portugal, Australia, and Canada. If a signature is required, your tracking email will indicate this.
Fashion & small goods ship via parcel networks with end-to-end tracking. A signature is not required unless you request it at checkout or we add it for security.
Processing time vs. shipping time
Processing time covers final quality checks, packing, and labeling before carrier pickup.
Shipping time is the in-transit time after the carrier picks up your order.
Business days = Monday–Friday, U.S. public holidays excluded. International routes to the UK/FR/DE/ES/IT/BE/PT/AU/CA may require additional time for customs/security inspections. Severe weather, local holidays, strikes, or carrier backlogs can add 1–3 business days. Address changes after dispatch may incur a re-route fee and delay delivery.
Fashion note: apparel-only orders often clear processing quickly and may arrive faster than the baseline windows below, depending on destination and carrier capacity.
Shipping times & costs (by region)
The price shown at checkout is the shipping charge paid to Stylapew. We keep it simple with flat rates and clear free-shipping thresholds.
| Region | Countries / Coverage | Processing (business days) | Shipping (business days) | Flat rate | Free from |
|---|---|---|---|---|---|
| North America | United States, Canada | 1–2 | 6–8 | $20 | $599 |
| Europe (incl. UK) | UK, France, Germany, Spain, Italy, Belgium, Portugal | 1–2 | 7–9 | $25 | $699 |
| Oceania | Australia | 1–2 | 9–10 | $30 | $799 |
Furniture specifics: Solid-wood furniture is bulky and heavy. Carriers often apply dimensional weight (size as well as mass); larger tables typically require LTL freight with liftgate and cargo insurance. Multi-item orders may ship in multiple boxes to reduce damage risk—no extra charge for split shipments. Where helpful, boxes are grouped on one pallet to protect edges and corners. Stylapew subsidizes part of the actual freight cost so reinforced packing, careful handling, and clear totals appear at checkout.
Fashion & small goods: Apparel-only orders (usually ≤2 kg per parcel) use discounted parcel services. When the cart qualifies, a lower apparel rate may automatically appear at checkout and override the regional flat rate above. Free-shipping thresholds apply to the order total unless a promotional offer is shown at checkout.
Taxes & duties (international orders)
For international orders to the UK, France, Germany, Spain, Italy, Belgium, Portugal, Australia, and Canada, Stylapew ships DDP (Delivered Duty Paid)—import taxes, VAT/GST, and customs processing are included in the checkout total. The carrier should not collect payment on delivery. If anyone asks for payment at the door, do not pay—contact Stylapew and we’ll resolve it with the carrier.
Processing & dispatch
Most orders move into final checks & packing within 1–2 business days (Mon–Fri, U.S. public holidays excluded). Orders placed before 2:00 PM PST usually begin processing the same business day; later orders start on the next business day.
Pre-order or made-to-order furniture ships after completion—your order confirmation will include an estimated ship-by date. If items in your cart have different lead times, Stylapew may ship available items first or hold to ship together—the order confirmation will state which method applies. Fashion items in a mixed cart may ship first if ready.
Ship-from / staging address:
390 N Euclid Ave Upland, CA 91786 (primary dispatch point for orders to the U.S., UK, France, Germany, Australia, Spain, Canada, Italy, Belgium, and Portugal).
Furniture delivery, access & assembly
To protect heavy parts and simplify moving, many furniture items ship partially disassembled. Every furniture order includes a clear, picture-based guide, and most include a basic tool (e.g., an Allen key). Typical setup time: 20–30 minutes for two adults. Please check all parts before assembly and work on a soft surface to avoid scratches.
If your building has stairs, narrow corridors, limited elevator access, gated entries, or truck restrictions, please tell us before shipment so we can propose options. If you need room-of-choice delivery, stair carries, debris removal, or an exact-time appointment, let us know before shipment so we can quote available upgrades (third-party services; billed separately).
Missed freight appointments, liftgate refusals, address corrections after dispatch, or re-delivery requests may incur carrier fees charged at cost.
(Fashion orders do not require assembly and are delivered to your door via parcel carriers.)
Tracking your order
When an order leaves the workshop & staging area at 390 N Euclid Ave Upland, CA 91786, you’ll receive a shipping confirmation email with your tracking number and a direct tracking link.
Tracking may take 24–72 hours to show movement—especially on international routes while customs scans are pending. Freight tracking may display “label created” until the carrier assigns the order to a local terminal. If there’s no update after 72 hours, please contact Stylapew so we can check with the carrier. Fashion parcel tracking generally updates more quickly.
If something goes wrong
Please inspect your package as soon as it arrives.
If an item arrives damaged, contact Stylapew within 72 hours of delivery with your order number and clear photos or a short video showing the outer box, inner packing, and affected areas. When possible, note visible damage with the driver and keep all packaging until next steps are confirmed.
For minor cosmetic issues on furniture, we can often send a replacement part or a touch-up kit quickly.
If a parcel appears lost—no movement for more than 7 days or not delivered within 14 business days after shipping—reach out to Stylapew. Once the carrier confirms loss, we’ll send a replacement at no extra cost or issue a full refund.
Refused deliveries or undeliverable orders (e.g., repeated missed appointments or incorrect addresses) may be returned by the carrier. We can re-ship after the address is confirmed and any return/storage/re-delivery fees are paid at cost.
Order changes & cancellations
You may cancel an order that has not entered processing or has not shipped—please tell us as soon as possible, ideally within 24 hours of purchase. After an order is processed and handed to the carrier, cancellation is not available. After delivery, please refer to our Return & Refund Policy.
For international orders to the UK, France, Germany, Spain, Italy, Belgium, Portugal, Australia, and Canada, cancellation is not available once the shipment has cleared customs. Need to change the address? Contact us before shipping; after shipping, carriers may charge a re-route fee and delivery may be delayed.
Warranty, returns & what this page covers
This page explains shipping only. For returns, exchanges, or defects covered under warranty (for both furniture and fashion), please see our Return & Refund Policy and Warranty pages for eligibility, timelines, and who pays return shipping in each case.
Questions or support
Address: 390 N Euclid Ave Upland, CA 91786
Phone: +1 (909) 329-7133
Email: [email protected]
Support Time: Mon–Sun: 8:00 AM-5:00 PM PST
